Helping Private Landlords Resolve Tenant Concerns Fairly
We understand that being a landlord isn’t always easy — especially when repairs, communication, or expectations go off track.
Tenants First CIC is a not-for-profit, independent support service that helps both tenants and landlords resolve issues early, fairly, and without unnecessary legal escalation.
How We Help You:
🗣 We act as a neutral contact when tenants don’t feel comfortable speaking directly
🧾 We help clarify the tenant’s concerns in writing
🤝 We support fair dialogue and realistic expectations on both sides
📉 We reduce the risk of legal action by encouraging early resolution
🛠 We help identify what’s urgent and what can be worked out
Why Work With Us?
Avoid legal fees and formal claims by resolving issues early
Show you take tenant concerns seriously
Get clear, practical communication and support
Reduce stress, delays, and disputes
Our Role is Neutral and Constructive
We don’t take sides. We simply help tenants be heard — and landlords feel informed — so problems get sorted, not escalated.